This is the most strict option for customers and requires them to cancel 72 hours before start, for a full refund. This means you won’t get paid if a guest cancels at least 72 hours before start. If they cancel after that, you'll get paid for the service.
This is a moderately flexible option for customers that allows them to cancel for a full refund until 24 hours before start. This means you won’t get paid if a guest cancels at least 24 hours before start. If they cancel after that, you’ll get paid 50% of the service cost.
This is the most flexible option for customers and allows them to cancel for a full refund until 8 hours before start. If customers cancel later than 8 hours before start, you’ll get paid 100% for the service.
Your privacy is important to us. It is Groom LLC's policy to respect your privacy regarding any information we may collect from you across our website, https://www.joingroom.com, and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
